Another year, another trip to Australia to work with Cleverfool and one of Patrick’s big clients Ford Australia. This time we headed for the Gold Coast to help out with a gathering of their Parts Managers. Working with Cleverfool always means lots of characters, which I love. This visit was no exception. I got to be David Hasselhoff in full “Baywatch” mode, alongside a security guard and a royal aide. This year we also managed to add some improvisation training into the mix.
One of my favourite things about working on conferences is the unpredictability. It doesn't matter how fantastically organised your Conference Organiser is (and Harding Consultants are on top of everything) there are some things you just can't control. Dealing with those uncontrollable things is one of the most satisfying parts of the job - taking a moment that could potentially de-rail things and turning it into a highlight. For the 2013 version of this same conference our d